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Supporting a network of authorized TGW Distributors throughout the Americas
Supporting a network of authorized TGW Distributors throughout the Americas

Lifetime Services

Distributor Services-2TGW System's Lifetime Services DBU (Distributor Business Unit) team support the after sales and startup of the technologies through our Lifetime Service DBU network. This team leads the way in Spare Parts requests, warranty, onsite training, installation support, emergency requests and documentation by addressing each need in a rapid, expeditious fashion. 24/7/365 support is imperative in today's system operations and long term functionality. Immediate responses are our goals.

  • Garret Tenkel Lifetime Services Manager

    Phone: 346
    Mobile: 847-313-8183
  • Craig Hiltz Technical Support Engineer

    Phone: 344
    Mobile: 616-402-6135
  • Earl O'Connell Technical Support Engineer

    Phone: 258
    Mobile: 616-450-7085
  • James Smith Technical Support Engineer

    Phone: 130
    Mobile: 616-843-8911
  • Brian McKenzie Parts & Warranty Supervisor

    Phone: 177
  • Louise Cook Parts and Support Coordinator

    Phone: 212
  • Thomas Kitchen Parts & Warranty Coordinator

    Phone: 174

TGW Contact List

Click here to download a PDF of TGW employee directory

Direct Phone:

231.798.4547 + extension